Diamond-level Audio Visual Solutions Provider (AVSP), the highest level of certification designated by InfoComm International. Member firms can achieve this level only when 50% of their technical and customer-service staffs achieve Certified Technology Specialist (CTS) or higher status, and when they pledge to follow the AVSP Standard of Excellence.
Certified Technology Specialist (CTS) performs general technology solution tasks by creating, operating and servicing AV solutions, while conducting AV management activities which provide for the best audiovisual resolutions of the client's needs, both on time and within budget.
Certified Technology Specialist - Design (CTS-D) demonstrates detailed knowledge of how to analyze, select and plan seamless audiovisual communications equipment interoperation. The CTS-D demonstrates his or her experience in the form of complete specifications and drawings that deliver a desired outcome to meet a client's needs. A minimum of two years' industry experience accompanies the theoretical and practical competencies.
Certified Technology Specialist - Installation (CTS-I) installs and maintains av systems by following specifications, schematics, codes and safety protocols; administering installation process logistics; troubleshooting and problem solving systems; maintaining tools and equipment; and communicating with clients, designers, other trades, other installers and staff to provide the best audiovisual solutions for clients' needs, on time and within budget.