Service Agreements

It's a long-term trend. Organizations of every kind are more and more dependent on their audio visual systems to keep meetings and classes running smoothly. They buy service contracts to make sure their systems are maintained properly and to ensure that help arrives quickly should they have any problem.

"That being said, we realize that many of our customers don't have the budget for an all-inclusive agreement," explains Stephanie Westbrook, Service Agreement Coordinator at Conference Technologies, Inc.

“Every AV system owner has different needs,” says Stephanie Westbrook, Service Agreement Coordinator at Conference Technologies, Inc. “So offering a standard, one-size-fits-all service plan is not the way to help our clients.”

Instead, Westbrook believes any good AV integrator should offer different types of service contracts, with a great deal of flexibility possible within each type. Conference Technologies, Inc. offers three.