Contact Us
Got a question about a specific operator, spotted something that needs updating, or just want to tell us how a new sweepstakes casino treated you? This page explains the best way to reach us and what we can actually help with.
How to reach us
The quickest way to get in touch is by email at [email protected]. We read every message and try to reply within a couple of business days, though it can take a little longer during busy periods when we're researching new sweepstakes casino launches.
What we can help with
- Corrections or updates to information on any review, including welcome offers, eligible states, or redemption terms that have changed since we last checked
- Questions about how the sweepstakes model works, including the difference between Gold Coins and Sweepstakes Coins
- Feedback on your own experience with a listed operator, whether that's a smooth redemption or a problem you ran into
- General suggestions for platforms or topics you'd like us to cover
- Reports of broken links, outdated bonus details, or anything else that looks wrong on the site
What we can't do
We're an independent research and comparison resource, not a customer support desk for any individual casino. If you have an issue with a deposit, a redemption request, a locked account, or identity verification, that has to go through the operator's own support team — we don't have access to player accounts and can't intervene on your behalf. Each site's terms and conditions page will list its official contact channels.
We also aren't able to give legal advice about whether a particular sweepstakes casino is permitted where you live. Availability changes by state, operators set their own eligibility rules, and laws are updated regularly. If you're unsure, the safest step is to check the operator's own terms and, if needed, your state's consumer protection or gaming authority. Our responsible gambling page has further pointers if you want to think through your own play habits, and our terms and conditions page explains how we handle this site's content and disclosures.
Why your feedback matters
Sweepstakes casinos are a fast-moving corner of the gaming world — new operators launch often, welcome bonuses get revised, and states occasionally tighten or loosen their stance. We rely partly on reader reports to catch changes before they show up elsewhere. If a promotion has expired, a redemption threshold has shifted, or a state list has been updated, telling us helps keep the site accurate for the next person who reads it.
If your note relates to something you read on our About Us page or to how we approach editorial independence, feel free to mention that too — we're happy to clarify how we research and rank the operators listed here.
A quick note before you write in
To help us respond faster, include the name of the operator or page you're referring to, roughly when you noticed the issue, and any screenshots or details that back it up. We can't verify anonymous claims about an operator's conduct without some supporting detail, so specifics genuinely speed things up.
Remember too that participation in sweepstakes-model platforms is generally aimed at adults — most operators require players to be at least 18, and some set the minimum at 21 depending on the state or their own policy. If your message concerns a minor's access to any listed site, please flag that clearly so we can look into it directly.